Legal

Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using Core Tech Systems (“we,” “us,” “our”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Products and Pricing

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to modify or discontinue products at any time. Prices are listed in US Dollars and may be converted to local currency at prevailing rates.

While we strive for accuracy, we do not warrant that product descriptions or pricing is error-free. In the event of a pricing error, we reserve the right to cancel or adjust the order.

3. Orders and Payment

By placing an order, you agree to provide accurate and complete information. Orders are confirmed via WhatsApp communication. Full payment is required before dispatch.

We accept EcoCash, Innbucks, Visa, Mastercard, and ZIPIT payments. All transactions are processed securely.

4. Shipping and Delivery

Shipping costs and delivery times vary based on location. Same-day delivery is available within Harare for orders placed before 14:00. Nationwide delivery typically takes 1-3 business days.

Risk of loss passes to you upon delivery. Please inspect goods upon receipt.

5. Returns and Refunds

Our return policy allows returns within 7 days of delivery for unopened items in original packaging. Refunds are processed after inspection. See our full Returns policy for details.

6. Warranty

All devices come with the manufacturer's warranty. Warranty claims are handled directly with the manufacturer or through our support team. Extended warranty options are available on select products.

7. Limitation of Liability

Core Tech Systems shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount paid for the product in question.

8. Contact

For questions about these terms, contact us via WhatsApp at +263 780 579 633 or visit our showroom at Sirus Mall, 1st Floor, Harare.